Terms of Service

Kafio provides restaurant management software designed to help restaurants manage billing, menus, inventory, staff operations, reporting, and related workflows.

Kafio is provided on a subscription basis.

You must:

• be at least 18 years old;
• have authority to bind the restaurant or business;
• provide accurate registration information.

You are responsible for:

• maintaining account security;
• protecting passwords and devices;
• all activities performed under your account.

You must notify Kafio immediately of any unauthorized access.

Kafio offers subscription plans billed monthly or annually. Subscriptions may include free trials, staff limits, feature restrictions, and usage-based limitations.

Failure to pay may result in suspension or termination of Services.

Third-party payment providers such as Stripe and Razorpay may process payments. Kafio does not store full payment card information.

Kafio may provide free trial access. At the end of the trial period, paid subscriptions may begin automatically if authorized, or access may be restricted until payment is completed.

Kafio may modify or discontinue trial offers at any time.

Restaurants are solely responsible for:

• tax compliance;
• GST/HST calculations;
• invoice accuracy;
• employee compliance;
• local regulatory obligations.

Kafio provides software tools only and does not provide accounting, tax, or legal advice.

You agree not to:

• reverse engineer the platform;
• interfere with platform security;
• upload malicious software;
• use the platform for unlawful purposes;
• resell access without authorization.

Kafio may integrate with third-party services including payment providers, delivery platforms, cloud hosting providers, and analytics providers. Kafio is not responsible for outages or failures caused by third-party services.

Kafio aims to provide reliable service but does not guarantee uninterrupted availability. Temporary outages, maintenance windows, internet failures, synchronization delays, and third-party disruptions may occur.

To the maximum extent permitted by law, Kafio shall not be liable for:

• loss of profits;
• lost sales;
• data loss;
• tax penalties;
• indirect or consequential damages.

Kafio's total liability shall not exceed the amount paid by the customer during the previous 3 months.

Customers are responsible for maintaining backup copies of critical business data. While Kafio performs routine backups, restoration is not guaranteed.

Kafio may suspend or terminate accounts for non-payment, abuse, fraud, or violations of these Terms. Customers may cancel subscriptions at any time.

All Kafio software, branding, logos, interfaces, and related materials remain the exclusive property of Kafio. Customers retain ownership of their operational business data.

Kafio may modify features, change pricing, discontinue services, or update subscription plans. Reasonable notice will be provided where applicable.

These Terms are governed by the laws applicable in the jurisdiction specified in the country-specific provisions below.

For support or legal inquiries, contact us at support@kafio.com.