KafioTerms of Service →

Privacy Policy

Effective Date: May 26, 2026

Kafio respects your privacy. This Privacy Policy explains how Kafio collects, uses, stores, and protects information about you and your business.

1. Information We Collect

Kafio may collect the following categories of information:

Business Information

  • restaurant name and address;
  • tax IDs and registration numbers;
  • business contact information.

Account Information

  • owner name and staff accounts;
  • email addresses and phone numbers.

Operational Data

  • orders, menus, and inventory;
  • reports and transaction metadata.

Device Information

  • IP address and browser type;
  • device identifiers and operating system.

2. How We Use Information

Kafio uses information to:

  • provide and improve the Services;
  • process subscriptions;
  • provide customer support;
  • detect fraud and abuse;
  • generate analytics.

3. Payment Information

Payments are processed by third-party payment providers. Kafio does not store full payment card numbers.

4. Data Sharing

Kafio may share information with:

  • payment processors;
  • cloud hosting providers;
  • analytics providers;
  • legal authorities when required by law.

Kafio does not sell customer personal information.

5. Data Retention

Kafio retains information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Security

Kafio uses commercially reasonable safeguards including encrypted connections, access controls, and infrastructure monitoring. No system is completely secure.

7. Your Rights

Depending on your jurisdiction, you may request access to, correction of, deletion of, or export of your data. To exercise these rights, contact privacy@kafio.com.

8. Cookies & Analytics

Kafio may use cookies and analytics tools to improve user experience and platform reliability.

9. International Data Transfers

Data may be stored or processed outside your country using international cloud infrastructure.

10. Children's Privacy

Kafio is not intended for individuals under 18 years of age.

11. Changes to This Policy

Kafio may update this Privacy Policy periodically. Updated versions will be posted on the website.

12. Contact

For privacy inquiries, contact us at privacy@kafio.com.

Country-Specific Privacy Provisions

Canada

Kafio complies with applicable Canadian privacy laws including PIPEDA. Canadian users may request access to or correction of personal information held by Kafio.

Data may be processed outside Canada using international cloud infrastructure.

India

Kafio aims to comply with applicable Indian data protection laws, including the Digital Personal Data Protection Act (DPDPA). Indian users may contact Kafio regarding data access or deletion requests.